Refund Policy
Last updated: 2026-11-02
This is a template. Please review it and adapt it to your business and local law before launch.
We want you to love your blanket. If it isn't right, you have 30 days from delivery to return it.
How to return
Email care@yourbrand.com with your order number. We'll reply with return instructions and the address to send it to.
Please return the blanket clean and in its original condition, ideally in its original packaging.
Refunds
Once your return arrives and has been checked, we'll refund you to your original payment method, usually within 5–10 business days.
[State who pays return shipping in each region.]
Damaged or faulty items
If your blanket arrives damaged or develops a fault, contact us within the warranty period and we'll repair, replace or refund it.
Your statutory rights
If you are in the EU, you also have a legal right to withdraw from your purchase within 14 days of delivery without giving a reason. This policy does not affect that right or any other consumer rights.